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The Case for Competency and Leadership Development

The skills needed for a leader to thrive in a matrix operating environment can be identified, developed and honed. The skills essential for success are:

  • Empathy
  • Conflict management
  • Influence
  • Self-awareness

(Leadership 2030 Study Hay Group 2011)


Tech Worker Superior Performers Skills

Emotional Intelligence skills are trainable and a study spanning thousands of superior performers in unique roles found the skills leading to superior performance in Tech Worker’s are:

  • strong achievement drive and high achievement standards
  • ability to influence
  • conceptual thinking
  • analytical ability
  • initiative in taking on challenges
  • self-confidence

(Google SIY 2012)


The Case for Workplace Mindfulness

Mindfulness is one of two most essential life-skills for the 21st century (INSEAD School of Business). Mindfulness training is synonymous with self-awareness and is the only form of training shown to provide the following sustainable evidence-based results:

  • Leadership efficacy – subordinates of leaders with high trait mindfulness were higher in a range of performance outcomes (Reb, Narayan, and Chaturvedi, 2012)

  • Job Experience – trait mindfulness is related to job satisfaction (Irving, Park & Dobkin, 2012)

  • Decision making – trait mindfulness has inverse relationship with sunk cost decision (Hafenbrack et al, 2013)

  • Job performance – therapists with mindfulness training had better patient outcomes  (Dekeyser et al., 2008)

  • Negotiation – mindfulness intervention led to better outcomes in negotiation task (Reb, Narayan, and Chaturvedi, 2012)

  • Ethical conduct – trait mindfulness correlated with less cheating (Ruedy & Schwaitzer, 2010)

  • Resilience – Marines engaging in pre-deployment mindfulness training experienced an increase in psychophysiological resilience (Jha et al, 2010

  • Communication – More mindful healthcare providers have higher-quality and more patient centric communication (Beach et al, 2013)


Effects of mindfulness on personal health

  • Stress reduction (Hoffman et al. 2010)

  • Significant reduction in anxiety and panic attack maintained over three years with excellent compliance. (Miller and Kabat-Zinn, 1995)

  • Reduces depressive symptoms and rumination (Chambers et al. 2008)

  • Improvements to working memory (Jha et al. (2010)

  • Increasing focus and attentional functioning (Moore and Malinowski. 2009)

  • Less emotional reactivity (Ortner et al. (2007)

  • Relationship satisfaction and ability to respond to relationship stress (Barnes et al. 2007)

  • Significantly more rapid advancement through stages of grief with a chronic pain population (Sugala and Rice, 2004)

  • Decreased left hemispheric activation and improvement in overall brain and immune functioning (Davidson and Kabat-Zinn,2003).


Effects of mindfulness on healthcare professionals

  • Decreased mood disturbances, including stress, anxiety and fatigue (Rosenzweig, Reibel, Greeson, Brainard, & Hojat. 2003)

  • Helps develop empathy toward clients (Aiken. 2006)

  • Foster emotional intelligence and social connectedness (Cohen & Miller (2009)

  • Increased patience, intentionality, gratitude and body awareness (Rothaupt & Morgan. 2007)

  • Greater attention and self-regulation (Tang et al. 2007)

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